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Mars Operator II in Kansas City, Missouri

Shift/Hours: The shift for this position has not yet been determined. It will either be a 12 hour day shift or a 12 hour night shift.

Operator II

The Packaging Machine Operator is responsible and accountable for assuring all finished product is packaged according to Q&FS specifications and QMP standards in support of The Nutro Company’s Quality and Food Safety principles.

Principal Accountabilities

  • Adhere to personal safety practices that meet OSHA & Mars standards to assure a safe environment for yourself and others. Maintain open communication with site safety committee and site safety manager.

  • Operate within specified efficiency/productivity standards based on formulation and packaging capability and within established finished product Q&FS specifications for each formula.

  • Perform packaging evaluation (hourly checks), and maintain accurate documentation as defined by QMP and site requirements.

  • Perform packaging equipment adjustments and preventative maintenance activities as defined in SOPs to assure finished packages are in compliance with Q&FS specifications and QMP standards.

  • Perform a daily audit of all equipment with the operators to assure a safe and productive/efficient operation is being achieved.

  • Adhere to the master sanitation program as defined by Sanitation SOPs.

  • Maintain continuous communication with site functional teams to assure complete awareness of the manufacturing process in compliance with Q&FS and performance objectives.

  • Participate in the development, revision, and training of mission critical competencies as related to the responsibilities and accountabilities of the position.

  • Participate and adhere to all food safety requirements, Quality Management Processes, and site safety programs ensuring that all standards are met.

  • Demonstrate a quality culture in actions, words and spirit

Functional Accountabilities

  • Operate packaging equipment within functional area of responsibilities and accountabilities.

  • Perform process testing, evaluate results, and make necessary adjustments maintaining process control within Q&FS and QMP guidelines.

  • Assure the packaging equipment and all supporting processes are in compliance with Q&FS, QMP, and performance objectives at the following process flow points. This is subject to change based on operational requirements.

Key Critical Competencies

  • Dealing with Ambiguity

  • Self-Development

  • Conflict Management

  • Peer Relationships

  • Action Oriented

Decision Making Authority and Impact


  • Responsible for reporting and following up on any observation that may impact associate safety and/or product Quality and Food Safety.

  • Productive and safe work habits


  • Actively participate in continuous improvement projects through proactive and reactive efforts including incident/root cause investigation and implementation of corrective/preventive actions pertaining to Q&FS and continuous improvement of plant operations.

Key Technical Knowledge and Functional Skills

  • Mars safety policies and procedures

  • Food Safety (GMP, HACCP)

  • Food Quality (Product and Process)

  • Q&FS testing practices and procedures, and QMP polices

  • Effective written and verbal communication skills.

  • Effective analytical and troubleshooting skills.

Requirements and Preferred Experience


  • High School Diploma or equivalent.

  • Effective verbal & written communication skills.

  • Ability to work independently without supervision as well as within a team setting.


  • Minimum of one year pet food and/or food manufacturing experience.

Physical Requirements

  • Sufficient mobility, strength, flexibility, hearing, and sight to access all job relevant areas and perform routine activities as necessary to deliver required results.

  • Some pushing/pulling, bending/stooping, and lifting (up to 50 lbs.) necessary.