InComm Quality Assurance Lead in Kansas City, Missouri

Overview

Leveraging deep integrations into retailers’ point-of-sale systems, InComm provides connectivity to a variety of service providers that allow consumers to conduct everyday business at more than 450,000 points of retail distribution worldwide. Whether those consumers are activating prepaid products, paying bills, enjoying real-time discounts through a membership card, purchasing digital goods in-store or adding funds to an online account, InComm is there to provide unique gift-gifting opportunities, cater to on-the-go shoppers, deliver added value through loyalty programs and serve cash-based consumers. With 186 global patents, InComm is headquartered in Atlanta with a presence in over 30 countries in North and South America, Europe and the Asia-Pacific region. Learn more at or connect with us on , , or.

Gift Card Impressions (GCI), an InComm company, provides engagement and gifting solutions to leading retailers, Gift Card Brands and leading corporations. The company has received 30 industry awards for innovation in the last 6 years and has more than 98 patents issued with another 30+ patents pending in the US and worldwide. The company’s leading edge research allows the company to understand how to provide revolutionary communication and gifting solutions that enhance engagement and create more meaningful and shareable experiences for consumers and businesses. Learn more about GCI at .

About This Opportunity

The QA Analyst role is responsible for leading the planning, execution, and tracking of software testing and issue reports. As the QA Analyst you will be expected to maintain a test case database, including the creation of test cases for new product features and maintenance of a regression test suite.

The QA Analyst is an active member of the product and test team and executes test cases, creates defect reports, and reviews internal feedback. Candidates should have experience with root cause analysis, issue prioritization, managing bug reports, and basic release management in an Agile software development environment.

This position will test personalized Gift Card Platform solutions for customers and will be highly involved in customer launches. This position will interact primarily with internal teams as well as be client facing. Automation experience is a plus but not required. This is an excellent opportunity for someone striving to get to the next level as this position has potential to lead to growth opportunities in Project or Product Management.

Responsibilities

In this role you will:

  • Become a product expert and champion of functional and UX quality

  • Create, implement, and maintain test plans, test cases and suites, and quality practices for all web and mobile products

  • Execute manual test cases and document all testing results within bug tracking system

  • Communicate test progress and defect reports to management and assist in prioritization and assignment of tasks to development team

  • Collaborate with developers to identify and define product bugs, verify issue resolution, and prevent recurrence

  • Review internal feedback, including the testing and documenting of functional or usability issues

  • Delegate test cases to QA testers and monitor coverage

Qualifications

  • 2-4 years in a QA role on an Agile Software Development team

  • Bachelor’s Degree or equivalent work experience

  • Strong verbal and written communication

  • Knowledge of test case management and defect tracking systems

  • Project management experience and desire to lead

  • Experience working on cross-functional teams of varied technical skill levels

  • Automated testing experience a plus but not required

InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program - Tier 3

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TypeFull-Time