Kelly Services Split Shift Temp to Hire Service Technician Opportunity in Lake Saint Louis, Missouri
Kelly Services is currently recruiting for a Service Technician to work split shift
Day it the life of a service technician:
Technicians will follow the robot through the store with a device similar to an X-Box. They will monitor the robot functionality and take notes. The tech will ensure the robot stays on course throughout the store, clean the scanning screen, ensure the inventory/ shelves are scanned appropriately, replace, and charge the battery. Provide regular performance updates to the Field operations team. If there is a major issue the tech will call the field ops team and they will provide guidance and/or dispatch a seasoned tech to fix the robot.
Candidates need to be personable hence previously retail/ customer service experience is a HUGE plus such as cell phone stores, cable companies, worked on copy machines, machines
As a robot repair technician you will be tasked with ensuring the availability of the store robot-s to conduct daily operation. You will ensure proper operation and report on events in the store. You will perform demonstrations for leadership (accompanied by client) as necessary. Your responsibilities will also include traveling to stores in your area to troubleshoot and repair robots. Logical troubleshooting experience will be critical in this role. You will need to have good people and analytical skills in order to quickly communicate both issues and insights with the Fleet Operations team. You must become familiar with the product, strategy, and customer-s business in order to communicate this effectively. Must be willing to travel on a semi-regular basis to observe and report back to the team on robot activities and perform required repairs.
Maintain best practices for data collection and analysis
Perform scheduled maintenance on robots in your assigned area
Troubleshoot and repair, robots in your assigned area
Influence streamlined processes that provide accurate insights to daily operations, robot performance and reliability
Basic mechanical aptitude
Knowledge of command like functions
Will use internal app to communicate with field operations team
Education and Experience
Associates degree or equivalent
2+ years mechanical or electrical repair experience or equivalent
The ability to lift 50 lbs up to 4 feet high
Retail or customer service experience would be ideal
Must have cell phone
Monday through Friday 12 am - 4 am then 12:30 pm - 4:30 pm
Once hired will work consistent 8 hours, day shift (7-4 or 8-5)
No OT typically required
Value proposition for full time hire
o Fantastic health/ insurance benefits, medical, dental, & vision
o Promotional opportunities (technical and management)
o Pay raise if hired on permanently (approx. $18-$19)
Why Kelly ® ?
Services ® , we work with the best. Our clients include 95 of the Fortune
100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
AboutKelly Services ®
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.