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Kforce Import Shipping Administrator in Maryland Heights, Missouri

Kforce has a client that is seeking an Import Shipping Administrator in Maryland Heights, MO.Responsibilities: * Issue resolution with customers, including tracking containers, working with Import broker to ensure containers are being dispatched to truckers and that delivery appointments are being met in a timely fashion * Maintain accurate booking instructions by customer to ensure accurate and cost effective container routing * Update AS400 system with shipment information including container numbers, seal numbers, and bill of lading information and re-trigger Advance Ship Notices into our on line tracking system to ensure accurate data reporting * Monitor carrier data feeds related to ETD and ETA in our online tracking system and work with compliance team to improve carrier EDI data accuracy as needed * Collect, audit, and send commercial invoices, packing list, PO#, and delivery addresses to our customs broker for filing * Audit freight bills to ensure accuracy * Request freight quotes as needed and update our pricing matrix as needed * Work with customers and carriers to resolve per diem, storage, and detention issues and ensure billing accuracy * Update the Import order and tracking report daily to include any external customer reports for order tracking * Assist in maintaining customer freight price files and routing requirements * High School diploma or equivalent, Bachelor's degree preferred * Minimum of 2 years related customer service or international transportation experience is required * Demonstrates excellent written and verbal communication skills * Possess exceptional customer service, issue resolution and extensive analytical skills * Ability to multi-task in a fast paced environment as a self-starter * Must be detail oriented and able to undertake projects with minimal supervision * Previous experience with the AS400 system preferred * Proficient in Microsoft Word, Excel, and Outlook required Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours