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Ferguson Enterprises, LLC. Category Specialist / Industrial Valve and Automation in Saint Louis, Missouri

Job Description:

We realize that our greatest assets are our best-in-class associates, which is why we’re dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nation’s infrastructure from the ground up. Join our team today.

Ferguson / Wolseley Industrial Group is looking for a Category Specialist / Industrial Valve and Automation to join our team in St. Louis.

Responsibilities

  • Resolve any service or technical issues, which may arise involving the installation

  • Instruct how to proceed in repair or troubleshooting.

  • Determine the best methods to satisfy the customer and end-user (labor reimbursement, equipment concessions)

  • Ensure customer/contractor is representing the product in an accurate and reputable manor

  • Evaluate customer/contractor installations through field visits

  • Act as a liaison between vendor and customer/dealer

  • Ensure credits are properly appointed

  • Accurately document all conversations and field visits

  • Develop and perform all aspects of customer training, including individualized products or customer-specific needs

  • Provide technical training to associates in all branches as required

Qualifications

  • 5+ years experience with Industrial Valve and Automation

  • Excellent customer service skills

  • Basic computer skills including Microsoft Office

  • Desire to train others

  • Excellent communication, time management, and organizational skills

  • Enthusiasm, courtesy, and articulation

  • Ability to learn quickly

Perks

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, and holiday), employee assistance programs, associate discounts, community involvement opportunities, and much more!

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson is a top-rated national wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes far beyond the plumbing industry. We're a diverse distributor with business in multiple industries including waterworks, fire and fabrication, HVAC/R and more. Our customer-first approach has contributed to our growth from a local distributor to a national company with nearly $17-billion in annual sales. With more than 27,000 associates at over 1,400 locations, we take pride in providing world-class products and services to our customers.

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